Terms and Conditions

Effective Date: [20th Dec, 2024]

Welcome to Alkemy. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Terms

  • These terms and conditions apply to all users of the Alkemy website, including visitors, registered users, and customers.
  • By accessing or using the website, you agree to abide by these terms, including any updates or modifications.
  • Alkemy reserves the right to modify these terms at any time without prior notice. Changes will be posted on this page and will take effect immediately.

2. Account Registration

  • To access certain features, you may need to register for an account. You must provide accurate, current, and complete information during the registration process.
  • You are responsible for maintaining the confidentiality of your account and password. Notify us immediately if you suspect any unauthorized use of your account.

3. Product Information and Availability

  • Alkemy makes every effort to ensure that the product descriptions, images, and prices are accurate. However, we do not guarantee that they are free of errors or that products are available at all times.
  • In the case of any errors or discrepancies, we reserve the right to cancel or refuse any orders.

4. Orders and Payments

  • All orders placed are subject to acceptance and availability. Alkemy reserves the right to cancel or reject any order at its discretion.
  • Payments must be made through approved payment methods. We do not store your payment information. All transactions are processed securely.

5. Shipping and Delivery

  • Alkemy offers shipping across [insert countries/regions]. Shipping charges and delivery times will be provided during checkout.
  • Alkemy is not responsible for any delays caused by third-party courier services

6. Returns, Refunds, and Replacements

  • Returns or replacements are valid up to 15 days from the date the product is delivered.
  • A product is eligible for return or replacement only if it is received in a damaged condition or if an incorrect product has been delivered.
  • If your product is defective, damaged, or incorrect, please contact us at [care@alkemy.com] to arrange for a replacement.

7. Privacy and Data Protection

  • Your personal information is protected under our Privacy Policy (see below). By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.

8. Limitation of Liability

  • Alkemy is not responsible for any loss, damage, or injury that arises from the use or inability to use our products, including damages caused by third-party users or external circumstances.

9. Intellectual Property

  • All content on the Alkemy website, including images, text, graphics, logos, and trademarks, is owned by or licensed to Alkemy and is protected by copyright laws.
  • You may not use, copy, or distribute any content without express written permission.